Privacy Policy
Last updated: March 5, 2026
At Hugnotes, we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information when you use our digital greeting card platform.
1. Information We Collect
We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline.
- User-Generated Content, including photos, audio messages, written text, and custom designs you upload or record when creating a digital greeting card.
- Automatically Collected Data, such as usage details, your IP address, browser type, operating system, and information collected through cookies and other tracking technologies.
2. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill the core purpose of Hugnotes: creating, storing, and delivering personalized digital greeting cards.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide though it.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To contractors, service providers, and other third parties we use to support our business (such as payment processing and email delivery services).
- To fulfill the purpose for which you provide it (e.g., sharing your created greeting card with the recipient).
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
4. User-Generated Audio & Media
Hugnotes allows you to record voice messages and upload photos for your cards. This media is stored securely and is only accessible via the unique link generated for your specific card. We do not use your private recordings or photos for marketing purposes without your explicit consent.
5. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.
6. Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page.
7. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us via the Contact Page.