FAQ

Everything most people want to know about Hugnotes pricing, delivery, privacy, and editing.

Hugnotes frequently asked questions

How does delivery work?

Every Hugnote is delivered through a private shareable link. Email is optional, so you can send link-only if you prefer. We still recommend adding an email (yours, the recipient's, or both) so you receive delivery confirmations and a backup copy of the link.

Is there a subscription required?

No. Hugnotes is pay-per-card, so you only pay for the moment you want to create.

Can I edit a Hugnote after sending it?

You can review and edit your Hugnote before delivery. After it has been sent, major edits are limited so the original moment stays intact.

What if the recipient does not receive the email?

No problem. The link is the source of truth, so you can share it directly by text, WhatsApp, DM, or any channel. Adding an email is still recommended for confirmations and easier link recovery.

Do Hugnotes expire?

No. Hugnotes are designed to be lasting digital keepsakes, so recipients can return to their message and memories over time.

Is my Hugnote private?

Yes. Hugnotes are unlisted and only accessible through the private link created for that card.

Still need help?

If your question is not covered here, we are happy to help you figure out the right Hugnotes option.